Shipping Policy
1. Order Processing
-
Processing Time:
All orders are processed within 1–3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped. -
Order Verification:
Orders may require additional verification for security or compliance purposes. If additional verification is needed, you will be contacted via email.
2. Shipping Rates & Delivery Estimates
-
Shipping Locations:
We currently ship to all 50 U.S. states. International shipping is not available at this time. -
Shipping Options:
We offer Standard, Expedited, and Express shipping via trusted carriers such as USPS, UPS, and FedEx.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard | 3–7 business days | Calculated at checkout |
| Expedited | 2–3 business days | Calculated at checkout |
| Express | 1–2 business days | Calculated at checkout |
Note: Delivery times are estimates and may vary based on your location and external shipping carrier conditions.
3. Shipping Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can track your package directly through the carrier’s website.
4. Lost or Delayed Packages
If your package is delayed or lost, please contact us at webuyllc.339@gmail.com with your order number and tracking details. We will work with the carrier to resolve the issue.
weBuy LLC is not responsible for delays caused by weather, carrier issues, or incorrect shipping information provided by the customer.
5. Shipping Electronics to Us (Buyback Orders)
If you're shipping a device to weBuy LLC as part of a buyback or trade-in program:
-
You will receive detailed shipping instructions and a prepaid shipping label (if applicable).
-
Items must be securely packaged to avoid damage during transit.
-
weBuy LLC is not responsible for items lost or damaged due to improper packaging or if the package is not dropped off/shipped as instructed.
6. Shipping Restrictions
-
We do not ship to P.O. Boxes, APO/FPO addresses, or outside the United States.
-
Hazardous materials (such as damaged lithium batteries) may be restricted and require special handling or may not be accepted.
7. Questions?
If you have any questions about our Shipping Policy or need help with an order, please contact us:
📧 Email: webuyllc.339@gmail.com
🏢 Mailing Address:
weBuy LLC
30 N Gould St #53260
Sheridan, WY 82801
United States
